Contact Us

How It Works

1. Submit your requirements via the form.
2. Our team contacts you for design discussion.
3. Review the design and request changes if needed.
4. We start production after your approval.
5. Receive your customized item on time.

Information Needed from You

1. Contact Details

– Name
– Email
– Phone
– Shipping address（if applicable）

2. Customization Requirements

– Product: What you want to customize (e.g., T – shirts, mugs).
– Use: Personal, gift, or business.
– Style: Preferred look, colors, themes.
– Special: Unique features or functions.

3. Design Assets

– Upload logos/images (high – res: PNG, AI, etc.).
– Provide text content, font preferences.
– Share inspiration photos/links.

4. Sizing & Materials

– Item dimensions.
– Preferred materials.

5. Budget & Time

– Your budget range.
– Date you need the item.

Key Terms

– Minimum order quantity may apply.
– Approve design proofs before production.
– Production takes [X] business days + shipping time.
– Full payment upfront.
– No returns for personalized items, except for defects.